Mediation in Healthcare Frequently Asked Questions
The next session of the Mediation in Healthcare program will be held for four days in the fall: October 17 & 18 and 24 & 25, 2014. Please click here to find out more information about registration.
Are there any prerequisites or required qualifications to participate in this program?
There are no prerequisites or required qualifications. The program will provide training in the fundamentals of mediation using the world of Healthcare as the context. It does not require prior professional health care experience.
Where is the Sarah Lawrence College campus?
Sarah Lawrence is in Bronxville, thirty minutes north of midtown Manhattan by train. For directions see: http://www.slc.edu/about/visit/index.html. Registrants will be notified about class locations and will receive a campus map. Free parking is available.
What can I do with this training once I complete the program?
You will be able to apply the communication skills you learn at home and at work. If you work in health care, you will be able, possibly with other employees, to improve communication and satisfaction of patients and their families, as well as decrease tensions among staff and health care providers.
Do I receive certification upon completion of the program?
You receive a certificate of attendance upon completion of the four day training. In order to receive certification as a community mediator with The Westchester and Rockland Mediation Center (WRMC), you must complete a four month apprenticeship administered though the Center. There is no statewide certification in New York. It is up to each local center to determine eligibility. However, certification from the Westchester and Rockland Mediation Center does indicate a level of proficiency and experience that is widely respected and has value as a credential beyond the WRMC Center. A number of other Community Dispute Resolution Centers accept WRMC certification in order to provide mediation with other centers throughout New York State.
Do I need to have certification to serve as a mediator?
Presently, there is no national certification process for mediators. Qualifications and standards vary from state to state and there is no requirement in New York to practice mediation. If you plan to practice in another state, you should contact the appropriate governing body, such as the Court System to confirm what you need to do. New York State’s mediation program is well regarded in many other states and certification from a CDRP (Community Dispute Resolution Program) operating under the auspices of the New York State Unified Court System is a respected credential that may hold value for programs in other states.
How does the apprenticeship program work?
The apprenticeship for Mediation in Health Care is designed along the same lines as the apprenticeship for mediators trained to serve in the community setting under the guidelines established by the United Court System Office of Alternate Dispute Resolution and Court Improvement Programs.
This structured apprenticeship, lasting approximately four months, will be book-ended by two role play days using cases that are specific to health care conflicts. In addition, there will be four meetings, one per month, to cover subject specific information that is not covered during the training or warrant expansion in order to prepare participants for certification. During this period, participants will be sent emails regarding opportunities to mediate cases in small claims and/or civil court alongside experienced certified mediators. Participants are expected to avail themselves of these opportunities at least three to four times in the apprentice period in order to get greater hands on experience. As mediators are expected to mediate between eight and ten times prior to certification observation, we count the role play days towards that aggregate number. Upon completion of the above requirements you will be ready for observation in anticipation of certification.
How large will the class be?
The classes will be small, as enrollment is limited. Students will receive training in a personal intimate setting.
My organization is interested in sending several participants, is there a discount for groups ?
Yes. For more information contact David Donnelly, Director of Continuing Education at 914 395-2205.
Is there a way to break the payment into installments?
The full tuition is due by September 15, 2014. If this date is prohibitive for your financial situation, please contact Katrina Brown at firstname.lastname@example.org or 914 395-2205 for information about alternate payment arrangements.
Are scholarships available?
Unfortunately, we do not provide scholarships. However, there is a 10% discount for alumni and students of the Health Advocacy Program at Sarah Lawrence College. And there is a 10% Early Bird Registration Discount.